Tenant Management
This is the menu for the master administrator to view the registered customer companies (tenants) in the management center, and to switch the withdrawn customer companies to deletion pending, restore, or permanently delete.
테넌트 목록tab and삭제 대기It is composed of tabs.
Table of Contents
- Basic Screen Composition
- Tenant Status
- Tenant List Tab
- Tenant Details
- Deletion Waiting Process
- Deletion Pending Tab
- Recovery
- permanent deletion
- Guide Message
Basic Screen Composition
In the master page left menu테넌트 관리Select. (홈It is right below.
The screen consists of two tabs.
- Tenant List Tab: View the tenant in use, check the details, and switch to deletion pending.
- Deletion Pending Tab: Restore or permanently delete a tenant in the deletion pending state.
Next to each tab name, the number of tenants for that tab is displayed. (If there are 0, it will not be displayed.)
💡 Switching tabs will reset the entered search term, selected row, and any open detail screens.
Tenant Status
The tenant changes status in the following order.
Tenant List ──[Pending Deletion]──> Pending Deletion ──[Permanent Deletion]──> Deleted
│
└──[Restore]──> Tenant List
| status | Display Location | Customer Login | data | Undo |
|---|---|---|---|---|
| In use | Tenant List Tab | possible | preservation | - |
| Delete Pending | Deletion Pending Tab | Block | preservation | 복구can |
| Deleted | Not displayed | Block | delete | impossible |
- Delete PendingWhen switched to __PH_0__, the login and service access for that tenant will be blocked, and the data will remain intact.
- The deletion pending status is not automatically permanently deleted. The person in charge
삭제 대기Directly in the tab영구 삭제will be deleted when executed. - permanent deletionThe created tenant does not remain in either tab and cannot be retrieved on the screen again.
Tenant List Tab
Retrieving the tenant in use.
List item
| column | Explanation |
|---|---|
| (Optional) | Radio button to select the tenant to switch to delete pending |
| Tenant Name | Customer Company Name. Click the header to sort |
| ID | Tenant (Company) ID |
| Active Status | 활성 / 비활성 |
| Registration Date | Creation date of the tenant. Click the header to sort. |
| Modified Date | Last modified date and time of tenant information |
Top Button
| button | Explanation |
|---|---|
삭제 대기 | Switching the selected tenant to deletion pending. You must select a row for it to be activated. |
새로고침 | Clearing the search term and reloading the list from the beginning. |
Search
- Enter the tenant name in the search box at the top right.
EnterPress or click the search icon.- Only the tenants corresponding to the search term will be displayed in the list.
Sorting
테넌트 이름or등록된 날짜Clicking the header will sort. Clicking the same header again will toggle between ascending and descending order.- When you first enterTenant Name Ascendingis displayed.
등록된 날짜when clicked for the first timeLatest Registration Orderis sorted.- The header of the current sorting criteria is marked with a blue arrow.
💡 The list continues to display the next tenant as you scroll down. If you can't find the tenant you're looking for, please use the search function.
Tenant Details
테넌트 목록When you click a row in the tab, a detailed screen opens on the right. The tenant name is displayed at the top, and it is view-only; information cannot be modified.
Detailed screen is기본 정보 · 인증 설정 · 구독 · 라이선스It consists of four sections.
Basic Information
| item | Explanation |
|---|---|
| name | Tenant Name |
| ID | Tenant ID |
| Explanation | Additional description entered during tenant creation |
| domain | List of domains registered in the tenant |
| Active Status | 활성 / 비활성 |
| Registration Date | Tenant creation date and time |
| Modified Date | Last modified date and time |
Authentication Settings
| item | Explanation |
|---|---|
| Login Method | Login method used by the customer.비밀번호, 패스키, Microsoft, Google, SAMLShow only items in use |
| External IdP Integration | Types of linked external IdPs and the tenant identification values of those IdPs. For example:AZURE — e8c1b6e5-… |
| SAML SP | SAML Service Provider Configuration사용 / 미사용 |
subscription
Subscription (plan) information assigned to the tenant. The number of subscriptions is displayed next to the section title.
| item | Explanation |
|---|---|
| Product | Subscribed plan name |
| expiration date | Subscription Expiration Date |
| status | Expiration Date 기준유효 / 만료 |
License
This is the SDF license KEY information issued to the tenant. It is displayed only for the tenant to which the KEY has been issued, separate from the subscription.
| item | Explanation |
|---|---|
| Product | SDF |
| Quantity | Number of identifiers assigned to the KEY |
| expiration date | KEY expiration date |
| status | 유효 / 만료 / 미활성 / 폐기. If the client has not registered the KEY yet유효 · 미등록like미등록this display together |
💡 If there is no assigned subscription or issued KEY, the section will not be displayed. If the information could not be retrieved, the section will be displayed and the content will조회 실패is displayed.
💡 Subscription change is구독In the menu, KEY issuance and revocation is구독 > KEY 관리will be conducted.
At the bottom, there is닫기button and삭제 대기There is a link.
Deletion Waiting Process
Switching the withdrawn client company to a deletion pending status.
How to use
테넌트 목록Find the target tenant in the tab.- Run using one of the two methods below.
- Select the radio button in front of the row, then at the top
삭제 대기Button Click - After clicking the row to open the detail screen, at the bottom
삭제 대기Click the link
테넌트 삭제 대기 처리Check the message in the confirmation window and삭제 대기Click the button.- when completed
테넌트 삭제 대기 처리 완료A notification is displayed, and the corresponding tenant is삭제 대기Moving to the tab.
⚠️ As soon as you switch to deletion pending, the corresponding customer company’s**Access to login and services for all users and administrators is blocked.**It is possible. Make sure to check the target tenant name and ID before executing.
💡 Customer data is preserved in a deletion pending state, so if you switched incorrectly,삭제 대기You can recover from the tab.
Deletion Pending Tab
View and recover or permanently delete tenants in a deleted pending state.
List item
| column | Explanation |
|---|---|
| Tenant Name | Customer Company Name |
| ID | Tenant ID |
| Processor | The person in charge who switched to deletion standby. If there is no processor information,-to display |
| Date of deletion pending processing | Time switched to deletion standby |
| (Management) | 복구 · 영구 삭제button |
- list isRecently switched to deletion pending orderIt is indicated as , and the alignment cannot be changed.
- top
새로고침The button clears the search term and reloads the list.
Search
Type part of the tenant name in the search box at the top right andEnterWhen you click, only the tenants that include the input value in the name will be displayed. (Case insensitive)
Recovery
Restores a tenant in a deleted pending state back to an active state.
How to use
삭제 대기Target row in the tab복구Click the button.테넌트 복구in the confirmation window복구Click the button.- when completed
테넌트 복구 완료A notification is displayed, and the corresponding tenant is테넌트 목록Returning to the tab.
permanent deletion
Deletes the tenant in the deletion pending state and all data.permanent deletion is 삭제 대기 **It can only be executed in the tab.**There is no direct way to delete the tenant in use.
How to use
삭제 대기Target row in the tab영구 삭제Click the button.영구 삭제Check the tenant name and guidance message for deletion in the confirmation window.- Input fieldTenant name exactlyI will input.
- If the input value matches the tenant name
영구 삭제The button will be activated. Click the button. - when completed
영구 삭제 완료A notification is displayed, and the corresponding tenant disappears from the list.
⚠️ **Permanent deletion cannot be undone.**The users, groups, administrators, policies, and app service data of the corresponding tenant will be deleted together, and after deletion, it cannot be retrieved again from the management center.
⚠️ **The license KEY is not automatically discarded by permanent deletion.**Detail screen's라이선스If the customer has a KEY marked in the section, before permanent deletion구독 > KEY 관리First, dispose of the KEY of the respective client company.
💡 The tenant name must be identical in spacing and case. Please enter the name from the list exactly.
Guide Message
- List·Detail retrieval failed:
테넌트 정보를 불러오지 못했습니다. - Failed to retrieve subscription and license information on the detail screen: The section has
조회 실패Display - Deletion pending · Recovery · Permanent deletion failed:
요청을 처리하지 못했습니다. 잠시 후 다시 시도해 주세요.
💡 If the action fails, the list will not be updated.새로고침Check the current status of the tenant and try again.